Managed CIAM — Hosted Authentication That Just Works

Authentication Infrastructure Without the Ops Burden

Most teams underestimate what it takes to run a CIAM platform well. Auth0 and Okta are powerful — but tenants drift, custom domains break, rule migrations stall, and SCIM connections fall out of sync. When auth is down, everything is down.

DVLY takes over the operational responsibility. We configure, deploy, monitor, and maintain your Auth0 or Okta tenant under SLA. You keep ownership; we keep it running.

Auth0 & Okta Managed Hosting

Full tenant lifecycle management including environment parity (dev/staging/prod), tenant isolation, and version-controlled configuration.

Progressive Profiling

Collect user attributes incrementally over sessions rather than at signup — improving conversion while building a richer profile over time.

Passwordless & Passkey

Magic link, OTP, and WebAuthn/passkey flows — including embedded native passkey experiences that don't redirect users away from your app.

MFA & Adaptive Auth

Push, TOTP, SMS, and risk-based adaptive MFA policies. Step-up authentication for sensitive operations.

Social Login

Google, Apple, Microsoft, GitHub, LinkedIn, and custom social connections configured and maintained through platform updates.

SCIM Provisioning

Automated user and group provisioning and deprovisioning to and from downstream SaaS applications and enterprise directories.

Custom Domains

Branded authentication experiences on your domain, with certificate management and DNS configuration handled by us.

SLA-Backed Support

Tiered response SLAs from next-business-day through 24/7 premium on-call. Incident response included.

Migrations Done Right

Legacy auth systems are a liability. Whether you're migrating from Cognito, Active Directory, a homegrown system, Ping Identity, or ForgeRock — DVLY has done it before.

Bulk User Migration

We handle bulk imports with password hash preservation (bcrypt, PBKDF2, scrypt) so users don't have to reset their passwords. For hashes we can't preserve, we deploy lazy migration hooks that silently upgrade users at next login.

Zero-Downtime Cutover

Dual-write and shadow mode strategies keep your old and new systems in sync during migration windows, eliminating the big-bang cutover risk.

Configuration as Code

All tenant configuration is managed as code (Terraform, Auth0 Deploy CLI, Okta Terraform provider) — versioned, reviewed, and deployed through CI/CD.

Frequently Asked Questions

What does DVLY manage in a Managed CIAM engagement?

DVLY manages the full Auth0 or Okta tenant lifecycle: configuration, deployment, monitoring, tenant updates, custom domain setup, rule/action migrations, and on-call incident response. You retain ownership of the tenant; we own the operational burden.

Do I need to already have an Auth0 or Okta contract?

No. DVLY can procure Auth0 or Okta licenses on your behalf through our partner agreements, often at better pricing than direct. We can also onboard your existing contract.

What SLA does DVLY offer on managed CIAM?

We offer tiered SLAs: Standard (next business day response for non-critical issues), Business (4-hour response), and Premium (1-hour response with 24/7 on-call). Auth0 and Okta's own platform SLAs apply at the infrastructure layer.

Can DVLY migrate us from a legacy identity system to Auth0 or Okta?

Yes. Migration from legacy systems (LDAP, Active Directory, homegrown auth, Cognito, Ping, ForgeRock) is a core DVLY capability. We handle user migration, bulk import with bcrypt preservation, and zero-downtime cutover strategies.

Does Managed CIAM include passwordless and passkey support?

Yes. DVLY implements and manages passwordless flows including magic links, OTP, and WebAuthn/passkey authentication — including the Native Passkey SDK embedded flows we use on this very site.

Ready to offload CIAM ops?

Tell us what you're running today and we'll scope an engagement in 24 hours.

Talk to DVLY